helpdesk SUPPORT
HelpDesk for Everyone
Every company needs IT support, some more than others. Full-time on-premise IT personnel are costly and are frequently underutilized. Subscribe to our virtual helpdesk support services at a fraction of the cost.
what we offer
Managed Services
Cloud products are especially attractive to SMB businesses, pay-as-you-go. Resources are quick to deploy and deprecate, only pay for what’s utilized, minimizing upfront cost. At HelpDeskGeeks, we will help provision, setup, deploy, manage, and support with pay-as-you-go model.
We are proud to have partner with RingCentral deliver enterprise level communication.
Make your first steps toward VoIP Phones system
Unleash the power of VoIP phone system, join the thousands of customers who have made the switched. We’ve partnered up with one of the most powerful and robust VoIP providers, RingCentral. Let us help with your transformation from traditional on-prem PBX to VoIP Cloud with hassle free white glove service and free lifetime support.
- Get voice, video, conference meeting, text messaging, contact center under one platform
- Increase productivity, flexibility and scalability
- Reliable, Secure, and Save Money
Let us help with migrating to the cloud
Schedule a free consultation today.
what we offer
Microsoft 365
Office 365 + Window 10 + Enterprise Security & Mobility
Subscribe Microsoft 365 with us and we will migrate all your Email, OneDrive, and SharePoint with no downtime, for FREE.
- Office 365 (Email, Office, Skye for Business)
- Windows Security and Cyber Protection
- Data Protection and Storage
- Administration (Azure Active Directory)
- Support 24/7/365 Included
Take the first step
Our professional service specialists are ready to assist with answering any questions or concerns you may have.
what we offer
24/7 Managed Cyber Security
All you devices are managed and active response
We don’t just deploy cyber security to all your endpoints devices, we manage them and response to threats as it happens. This allow you to focus on your business and free you from the threat of cyber attacks.
- Malware and Ransomware Protection
- Manage Service Provider (MSP)
- Proactive Response to threats 24/7/365
Take your first step
Our professional service specialists are ready to assist with answering any questions or concerns you may have.
Most organization deploy anti-virus and anti-malware then forget about them. We believe post deployment are just as critical. Customers typically do not pay attention to what threats are flagged or had been quarantined. With our managed service, we will mange and review threats in real-time and will take corrective action as required. Just like full time on-premise helpdesk IT team does for large companies, we will provide this same level of protection to your small business, so you may have the peace of mind to run your business knowing you’re protected by a specialized IT helpdesk team.
Managed cyber security support is our way of saying, we will deploy industry leading anti-malware software such as Bitdefender, Cylance, or Malwarebytes to protect your devices and then manage them with vigilant through a centralize dashboard. We will response to threats on your behave and let know if something require your attention.
We will proactively review threats and take corrective action to keep your computing environment safe from ransomware, malware, virus, spyware, and much more.
If you have your own in-house IT helpdesk team and they are proactively managing all your devices for security risks and had deployed a robust anti-malware application, then perhaps our services are redundant. For those customers that do not have a robust solution to combat viruses, malware, and ransomware, our solution might be a good fit.
Is your data protected?
You typically don’t know how something is important until it’s too late. Imagine if your computer was lost due to hardware failure or if your important files are ripped away for unforeseen reason, will you be able to operate your business as usual? Recently, we had come across multiple small businesses where they had encountered ransomware attacks which lead to their data files held at ransom. Their whole business was impacted and found themselves vulnerable for the first time. In all these cases, one thing was in common, none had a robust backup and restore plan in place.
- Protect Hardware Failure
- Protect Against Ransomware
- Backup Frequently and a Robust Restore Plan
Backup and Restore
Hardware failure is an inevitable event, ALL hardware will eventually fail. When they do fail, do you have a restore plan? If your answer is no, please give us a call. A robust restore should enable you to restore to similar or dissimilar hardware.
As for what is ransomware, if you do a quick google search, you will find that this type of attacks has exploded in the last few years. It is a billion-dollar industry for the cyber criminals. Essentially, once infected with ransomware, it will encrypt your files and restrict you from accessing those files. They will demand a ransom in the form of monetary payments, hence ransomware. Protection from ransomware should be employed with a two-prong approach. You should have anti-malware installed and a robust backup.
what we offer
Managed Cloud Applications
Support and Account Management
Subscribe Cloud Services with us, we will help you manage and support for FREE. Our expert professionals will migrate your data and emails at no additional charge or downtime.
- Microsoft 365
- Office 365
- Dynamics 365
- Azure
- VEEAM
- Google Apps (G-suite)
- Many Cloud Products
Take your first step
Our professional service specialists are ready to assist with answering any questions or concerns you may have.
Helpdesk for everyone, small offices to homebased businesses
All large to medium size companies have their in-house IT helpdesk supporting them, why not all small businesses? We are here to answer that call and fill that gap. We can be your virtual helpdesk team, our support specialists are here as an extension of your business. Whether you need a partially-managed or a fully-managed support solution, we’re here to help. Give us a call and let us help your business run optimally and smoothly.
Specialized in but not limited to:
- Computers and Networking Support (Physical and Virtual)
- Microsoft Office (O365) and Google Suite (G-Suite)
- Cloud Phone System (VoIP & PBX)
- Cloud Applications (Azure, Google, AWS Cloud)
- Managed Cyber Security (Anti-Virus, Anti-Malware, Anti-Ransomware)
- Data Protection (Robust Backup and Restore)
Take your first step
Our professional service specialists are ready to assist with answering any questions or concerns you may have.
about us
HelpDesk Support
We are a helpdesk team located in Southern California. Our mission is to provide clients with the best possible customer service and support of technology they currently own or will acquire. As CSP and MSP, we strive to provide clients with the latest cloud technology products that are custom fit to each unique situation, at the best possible price. Our core business and passion is to provide world-class customer support. Whether you are looking for a fully-managed IT service provider or partially-managed service provider, we are your professional geeks.
We are proficient in the following:
- Provide Helpdesk Support
- Cloud Services Provider (CSP)
- Manage Services Provider (MSP)
facts & figures
Technology are Just Tools
Right Tools is Paramount
Technology and Cyber Security are rapidly evolving, finding an effective IT consulting partner is critical. Let us help you pick the right tool for the job so you may maximize productivity and avoid downtime.
Satisfaction
Productivity
Increase
Customer Satisfaction
Our #1 Goal